Learning At The Primary Pond

Editable Products 1

• Editable HFW Products

FSTS Newsletters 1

• FSTS Newsletter Freebies

Professional Development 1

• PD Questions Form

PWS Sales Information 12

• PWS - Granting or Revoking an Offer
• Creating a PWS Estimate (Using Quickbooks)
• PWS Invoice Procedure Using Quickbooks
• Looking Up Invoices and Estimates in QuickBooks
• Marking an Invoice as Paid In QuickBooks

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Product Questions 1

• Common Questions

Google Voice 1

• Google Voice tickets

How to Use FreshDesk 3

• How to Change Contact Name and Email
• How to Merge Tickets
• Grammar Tips

Parents 1

• Parent Resources

Billing & Payment 4

• Revoking Access to Rising Readers Members
• Payment Types for Rising Readers
• Failed Payments & Payment Reminders
• Member requests cancellation

Launch 3

• Responses to Questions & Objections During Enrollment
• Video Explanation of the Self-Guided Option
• Text Message Templates

Community 6

• How to Post
• Guidelines
• Rules on Appropriate Behavior
• Rights of Administrators
• Consequences of Breaking the Rules

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Customer Service 4

• Assessment Submissions
• Will this work with a learning disability?
• How to Interpret Assessment Results
• You have a New Student in Rising Readers!

General 11

• TpT Q&A
• TpT Feedback
• Purchased something twice
• Needs to swap out a product for a different level
• Share Requests for TpT Products

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General Help 4

• Course Certificate Issues
• How does SoR Course compare to LETRS?
• School Pricing
• Is it okay if I'm in the UK?

RIC Materials & Perks 0

RIC Billing 2

• RIC Exit Survey
• RIC Cancellations