If it's clear that they recently purchased it (within the past week) and it won't work for them, I'm fine with doing a swap. Have them purchase the new item first, and then forward us the receipt. We will forward onto TpT support and ask them to refund the product that they no longer need.
Needs to swap out a product for a different level Print
Modified on: Wed, 25 Sep, 2019 at 8:41 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.